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I try not to complain about Flag Promotions, as i do appreciate that they have a tough, thankless job and they have actually been a lot more competant of late; and i don't like to complain on a public forum unless my issue is justified. However I'm seriously pissed off about my ongoing wait for Aesthetic Perfection tickets.
I try to do my bit to "support the scene" by purchasing tickets as early as possible - OK, partly because its one of my favourite bands playing ON my birthday weekend and hoping that if there was lots of demand, they might have considered moving to a bigger/better venue.
5 days before the gig and guess what, no f****ing tickets! After trying to chase them up for weeks, I get an reply last week stating that they've been busy and nobody in the office this week because of the AP tour, so they've not been able to get the tickets sent out yet. "They *might* send them out sometime this week if they have time, otherwise shouldn't be a problem showing my email confirmation at the door" Its all well and good trying to send a friendly, personal email, however an anxious customer doesn't want to hear all their personal woes, they just want to know when they're going to get something that they paid for 3 months ago.
The last thing I want on my birthday is stress of worrying whether I'll have problems getting in or not. :-(
To add insult to injury, of course I've missed out on all the support bands selling reduced price tickets AND somehow they've managed to send tickets out to people buying from them, so how the fuck don't the promoters themselves don't have the bloody tickets!
After pointing out that I've tried to support them by purchasing tickets directly, as a result missing out on the cheaper tix, I was promised a refund as an apology. Guess what, no refund and I very much doubt I'll see one either.
I can't even find out what time doors open, as i have no tickets giving me that info (no times mentioned on their website of course) and as Rob is now working on Saturday, this is now making it impossible to plan when to get there as we don't know if he needs to get home early or if we'll end up missing half the gig.
Seriously pissed off that a gig I was looking so much towards has been ruined by the incompetant and unprofessional behaviour of the ticket sellers. :-(
Edit: and apparently there is a goth gig at Slimes this weekend too? Is one pre-slimes and one during, if so, which way round? Totally confused now, Slimelight website is pretty much obsolete and I don't know where to find accurate info now. grrr.
I try to do my bit to "support the scene" by purchasing tickets as early as possible - OK, partly because its one of my favourite bands playing ON my birthday weekend and hoping that if there was lots of demand, they might have considered moving to a bigger/better venue.
5 days before the gig and guess what, no f****ing tickets! After trying to chase them up for weeks, I get an reply last week stating that they've been busy and nobody in the office this week because of the AP tour, so they've not been able to get the tickets sent out yet. "They *might* send them out sometime this week if they have time, otherwise shouldn't be a problem showing my email confirmation at the door" Its all well and good trying to send a friendly, personal email, however an anxious customer doesn't want to hear all their personal woes, they just want to know when they're going to get something that they paid for 3 months ago.
The last thing I want on my birthday is stress of worrying whether I'll have problems getting in or not. :-(
To add insult to injury, of course I've missed out on all the support bands selling reduced price tickets AND somehow they've managed to send tickets out to people buying from them, so how the fuck don't the promoters themselves don't have the bloody tickets!
After pointing out that I've tried to support them by purchasing tickets directly, as a result missing out on the cheaper tix, I was promised a refund as an apology. Guess what, no refund and I very much doubt I'll see one either.
I can't even find out what time doors open, as i have no tickets giving me that info (no times mentioned on their website of course) and as Rob is now working on Saturday, this is now making it impossible to plan when to get there as we don't know if he needs to get home early or if we'll end up missing half the gig.
Seriously pissed off that a gig I was looking so much towards has been ruined by the incompetant and unprofessional behaviour of the ticket sellers. :-(
Edit: and apparently there is a goth gig at Slimes this weekend too? Is one pre-slimes and one during, if so, which way round? Totally confused now, Slimelight website is pretty much obsolete and I don't know where to find accurate info now. grrr.
